Bought the sauna, heater kit, and backrest plans. Super happy with my purchase. Joe was incredibly helpful and communicated well when I had questions. The videos explained thing very well and I was able to slowly complete my build over multiple weekends when I had a few spare hours. Total hours it took me to build was probably like 50 hours if I added it all up. But I am not the most handy with this sort of stuff.
Only minor negative aspect was that the heater kit had a safety issue of sorts that cause the product to be recalled. And rather than being DIY and working with the customers to find a solution, Joe seemed to be forced to kind of pull back from his normal engaged content and just offer refunds. Likely this was legally his only option, but a little disappointing.
I was able to troubleshoot, replace parts, and address the issue with the help from other customers on Instagram. And things work great now! I would do it all again if given the choice. The plans and products Joe offered were top notch and I am very happy with how things turned out! Now I’m considering building a cold plunge…haha
