Great flow compared to the pump I was using. Thx
Even better customer service.
Hope product is good, bc processing time n customer service sure ain’t
Hey Markus - Looking to see what I can do to help you out here.
Your order was placed Friday the 17th after business hours, and Monday was a Federal Holiday so it couldn't ship out that day.
On Tuesday morning you got a shipping notification with tracking information that showed it was already scanned an moving before noon that day.
I do see that it was delayed in transit and routed through CA for some reason, so I understand the frustration. I really do pride myself on customer service so please let me know how I can make it right.
Thanks,
Joe
Haven’t hooked it up yet but everything arrived in a timely manner and all of the parts appear to be good quality. So far my experience with the customer service has been great! I will be ordering from DIY Cold Plunge again.
I will definitely purchase again from Diy cold plunge.
I recommend doing business with diy cold plunge..